Terms of Service

1. Acceptance of Terms

By accessing or using Mesob.et (the "Service"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

2. Description of Service

Mesob.et provides a QR-code based digital menu platform for restaurants and hospitality businesses. The Service includes menu management, online ordering, table reservations, analytics, and related features.

3. Account Registration

You must provide accurate and complete information when creating an account. You are responsible for safeguarding your password and for all activity under your account. You must be at least 18 years old to use the Service.

4. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose
• Attempt to gain unauthorized access to any part of the Service
• Interfere with or disrupt the Service or servers
• Use automated systems to access the Service without permission
• Resell or redistribute the Service without written consent

5. Payments and Billing

Paid plans are billed in advance on a monthly or annual basis. All fees are non-refundable except as required by law. We reserve the right to change pricing with 30 days' notice. Payments are processed through third-party payment processors (Chapa, Telebirr).

6. Intellectual Property

The Service, including its design, code, and content, is owned by Mesob.et and protected by intellectual property laws. You retain ownership of content you upload (menu items, images, restaurant data). You grant us a limited license to host and display your content as necessary to provide the Service.

7. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. You own your restaurant data. We will not sell or share your data with third parties except as described in the Privacy Policy.

8. Service Availability

We strive for high availability but do not guarantee uninterrupted service. We may perform maintenance, updates, or experience downtime. We are not liable for any loss arising from service interruptions.

9. Limitation of Liability

To the maximum extent permitted by law, Mesob.et shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenue, whether incurred directly or indirectly. Our total liability shall not exceed the amount paid by you in the 12 months preceding the claim.

10. Termination

Either party may terminate this agreement at any time. We may suspend or terminate your access for violation of these Terms. Upon termination, your right to use the Service ceases. We will provide a reasonable period to export your data.

11. Changes to Terms

We may revise these Terms at any time. Material changes will be communicated via email or a prominent notice on the Service. Continued use after changes constitutes acceptance.

12. Contact

For questions about these Terms, contact us at [email protected]