Privacy Policy

At Mesob.et ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our platform.

1. Information We Collect

We collect information that you provide directly to us:

• Account Information: Name, email address, phone number, and password.
• Restaurant Data: Menu items, prices, business hours, and location.
• Payment Information: Billing details processed securely via Chapa/Telebirr.
• Communication: Records of your interactions with our support team.

2. How We Use Your Information

We use the collected information for various purposes:

• To provide, maintain, and improve our Service
• To process your transactions and send related information
• To send you technical notices, updates, and support messages
• To respond to your comments, questions, and requests
• To monitor and analyze trends, usage, and activities in connection with our Service

3. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf (e.g., hosting providers, payment processors).

4. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

5. Data Retention

We will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by law.

6. Your Data Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request deletion of your data
• Export your data in a portable format
• Object to processing of your data

You can exercise these rights through your account settings or by contacting us at [email protected].

7. Security

We implement industry-standard security measures including encrypted data transmission (TLS), encrypted storage, access controls, and regular security audits. However, no method of transmission over the Internet is 100% secure.

8. Changes to This Policy

We may update this policy from time to time. Material changes will be communicated via email or a prominent notice on the Service. Continued use after changes constitutes acceptance.

9. Contact Us

For questions about this Privacy Policy, contact us at [email protected]